Question:- Explain how did you take customer orientation into consideration while working on a project?
Answer:- Since customer is the final person who will be affected by the result of any project, you cannot think of working on any project without the customer orientation clearly understood. So here for this answer you can think of any project wherein the customer orientation mattered the most and how you got a clear idea of the customers before working on the project.
Question:- How do you plan to meet or even exceed customer expectations?
Answer:- This question is directly aimed at checking whether you will succeed as a project manager. Since every project is aimed towards satisfying the customer expectations, you will have to give a clear idea of how you will deliver the project goals on time without overtly generalizing the answer but giving specific milestones and the approach that you are going to take.
Question:- What are your ideas for developing an excellent customer relationship?
Answer:- You should have a clear strategy of how you will be developing good customer relationship. You can give an instance of how you maintained good relationship with customers in your past stint. Since repeat customers are important for any business, you should also outline your plan for maintaining good relationship with your existing customers.
Question:- How will you manage the performance of your team?
Answer:- It’s important to show that you have leadership skills when you answer this question. Be thorough about your daily tasks when it comes to managing your team’s performance—for example, perhaps you hold weekly strategy discussions and meetings. You’ll also want to provide specific examples of how your management style has resulted in positive team performance.
Question:- What is your style of motivating your team members?
Answer:- As a project manager you have to understand that your team members also need to work as effectively as you. So keeping them motivated at all times is the key. You have to give an instance of how you motivated your team members be it through accolades, incentives or something else.
Question:- What tools or resources you have used to develop your team?
Answer:- In today’s world there are a lot of tools and resources which are available online or through various vendors which can be used to develop, train, monitor and manage your team. You have to talk about few of the tools you have used for this purpose and how it has benefitted you in your task as a project manager.
Question:- How do you delegate authority to your team members?
Answer:- To be a successful project manager you have to ensure that you can delegate authority the right way. So here you have to talk about the instances when you successfully delegated authority to your team members depending on their skills and capabilities and how the outcome of this decision positively affected the project.
Question:- How good are you at delegating authority?
Answer:- Since delegating authority is very important, your quality of delegating authority is checked here. You should show your ability to delegate authority while at the same time show how you monitor the work that is being delegated to your team members. All this shows your interviewer that you are good at delegating authority.
Question:- How do you focus on goals?
Answer:- Having a focus on the goals is extremely important. As a project manager you cannot lose sight of the goal. You have to give a clear idea of how you focus on the goals. All your tasks like assigning resources, planning the strategy and everything should fall in place and should be in line with the ultimate goal that you are going to achieve.
Question:- What is your plan for managing risks and ambiguity?
Answer:- Risks and ambiguity are part of any project that you might be involved in. so it is very important to visualize things and forecast any risks that might come in your way. Planning even in the time of ambiguity and taking everybody on board is important as a project manager.
Question:- How do you ensure your projects are right on track?
Answer:- Time management is crucial for any project. You have to emphasize on your ability to keep the project on track. Explain what are the ways you are going to do this like setting milestones, reviewing the work and ensuring everything is falling in place so that the deadline is adhered to.
Question:- Briefly explain Digital Marketing.
Answer:- It is a domain that involves scaling brands and products online to bring about value addition by making use of a plethora of concepts, such as SEO, and channels such as email, social media, and more.
Question:- What are the types of Digital Marketing in the industry?
Answer:- There is a wide variety of concepts pertaining to Digital Marketing. Here are some: Email marketing Social media marketing Search engine optimization (SEO) Affiliate marketing Content marketing Search Engine Marketing (SEM) Pay-per-click advertising (PPC)
Question:- Define SEO in brief.
Answer:- Search Engine Optimization, or SEO for short, is the structured solution to the requirement of an increase in incoming traffic to a web page. This directly correlates to an increase in the number, as well as the quality, of the traffic generated based on certain criteria used to attain it.