Question:- What design methods do you use?
Answer:- The interviewer wants to know if youre aware of the various design methods and which ones are you comfortable with. You can tell them about the ones that youve used before and why. Heres a list of design methods you could talk about: • Value proposition: This is the most important one as it tells you the important things about the product – what it is, who it is for and how will it be used. • Product strategy: The product strategy helps UX Designers understand the particular target audience, and focus on the product, and the consumer attributes. • User interview: Conducting user interviews helps get important qualitative information from the users.
Question:- How do you deal with research and usability testing?
Answer:- This is another opportunity for you to just talk about your past experiences. Tell them how the research you or your team conducted helped you in getting the product right. You can also tell them of a time when you conducted usability testing and it helped you with very important insights. Take this time to explain your approach to research and usability testing, and how you’ve dealt with it in the past.
Question:- Tell us about a design example that solved a business problem.
Answer:- You could answer this question by referencing your portfolio and telling them about a design that you worked on that solved a big business problem. You could also talk about a real-life example of some brand that benefitted from improved design. Make sure to go into all aspects of the design and explain the problem well enough before you go into explaining how it helped. Statistics always help.
Question:- Describe universal design.
Answer:- This is a question that is best approached with an empathetic approach. Universal design is meant to be accessible, usable, and understood by everyone regardless of their ability, disability, age, or size. A universal design should be able to meet the needs of everyone who wants to use it. You can go into detail and explain the two approaches to universal design: • User-Aware Design: includes as many people as possible by pushing mainstream product designs. • Customizable Design: makes sure the design can adapt to the needs of specific users.
Question:- How would you make a product accessible to differently-abled users?
Answer:- You can start by talking about universal design and what it is. Then you can explain the following steps: • Adapt to different platforms: It’s important to optimize the website or app so it can work well on various devices. • Prioritize scalability: Your product needs to be durable. If it crashes during a high influx of activity, you will lose customers. • Take user feedback: Your product will be universally accessible if it incorporates the needs of the users you are catering to.
Question:- What are your favorite apps or websites and why?
Answer:- Mention your favorite apps and website. Explain why you like them – what feature makes them customer-friendly, and do they inspire you? You can use the following for example: • Google – Google is the perfect example of a good function UX design. Just one search area is a great customer-friendly element. • Netflix – Netflix is pretty easy to operate and it uses an algorithm to recommend stuff based on the user’s viewing history. This helps in delivering a personalized, easily understandable interface for the user. • Duolingo – The app makes learning fun. The entire interface is gamified so users get the feel of playing a game instead of learning.
Question:- Can you tell us about a design leader that you follow?
Answer:- If you don’t already follow some UX Designers, you should start now. Here is a list of some UX Designers to get you started: • Luke Wroblewski – Luke Wroblewski is the Product Director at Google. He is a widely recognized digital product leader. He has worked on various designs and software that has been used by billions of people around the world. • Farai Madzima – Farai Madzima is the UX Lead at Shopify. He organizes the Pixel Up! Conference. He has developed various banking products that have been used around Africa. • Whitney Hess – Whitney Hess is the CEO of Heart Work. She also hosts the podcast “Designing Yourself”. • Graeme Fulton – Graeme Fulton is the Tea Room Manager at Prototypr.io, a website where you can find all the coolest design tools.
Question:- Who are your design heroes?
Answer:- You can mention names from the previous answer or talk about some personal design heroes that you’ve worked with earlier, or someone who inspired you.
Question:- What are some UX-related publications that you read? UX Magazine
Answer:- • UX Magazine • UXer Talks • Smashing Magazine • Awwwards • Design Shack
Question:- Do you have a product idea that you would want to build in the future?
Answer:- You can use this opportunity to describe your dream project. Talk about the product and make sure you go in-depth about its UX Design. Tell them who the target audience is going to be and how will you personalize the experience for them.
Question:- How would you improve the UX of our product?
Answer:- It is important that you be thorough with their product before you go in for the interview. With this UX designer interview question, they are trying to figure out whether you’ve done your homework or not. Try to answer this with as much honesty as possible without sounding arrogant. Give them a humble review of their product and suggest changes that you could bring.
Question:- How do you conduct the UX evaluation of a product?
Answer:- As a UX Designer, you need to know how to conduct a UX evaluation for a product. You could have your favorite methods or techniques that you prefer. You can mention them here. Some UX evaluation methods are given below: • Aesthetics scale – This method identifies the aesthetic quality of websites. It defines the two dimensions of user perception – classical aesthetics and expressive aesthetics. • Audio narrative – In this method, users narrate their experiences in the form of a story. This story is recorded. • Controlled observation – People are called to a controlled environment where they test the colors or audio of the system. The data is collected in the form of facial expression videos, etc. • Emotion cards – Users are asked to test web or mobile applications where they are provided with cards. These cards would either have a preset emotion on them or it’s just a blank field. Users fill them in when they use the product. • Living lab method – In this method, research is conducted on the behavior of users in their natural living environments. This helps in understanding the process of making technologies that respect life’s complexities. • Product Personality Assignment – Users go through some product designs and answer a questionnaire assigning different personalities to each design. They also have to explain the reason behind their decision.
Question:- What are the analytical tools, and KPIs that you based your previous evaluations on?
Answer:- You can talk about various UI/UX design tools and KPIs that you’ve used when conducting a UX evaluation earlier. Some analytical tools you could talk about are given below: • Crazy Egg – It’s one of the simplest heatmap tools. • Good Data – It’s a BI solution that is cloud-based. It can combine multiple data sources to provide really helpful reports. • KISSmetrics – It is useful in creating reports and funnels based on customer behavior. Some KPIs to consider are: • Task success rate – The task success rate helps you measure the number of correctly executed tasks. • Time-on-task – This describes the time that a user spends on completing a task. • User error rate – This is the number of times a user makes a wrong entry.
Question:- What are the key differences between designing for desktop and mobile?
Answer:- The interviewer wants to make sure you’re aware of the design differences between desktop and mobile. You can discuss the following differences: Screen size – There is an obvious difference between the screen sizes for desktop and mobile. That affects the layout design. Desktop apps can support fixed navigation bars while mobile apps have to be limited to pull-out menus. Interaction – While desktops can take full advantage of the cursor’s interactivity, mobile apps don’t have that feature. Users have to use gestures like swiping, shaking, or poking in mobile apps. Organizing content – In desktop apps, we can use the multi-column format offering way too many options in layouts and positioning. Mobile apps have to resort to scrolling. Functionality – Desktops are preferred for longer, more involved tasks while mobiles are preferred for quicker tasks.
